Refund and Returns Policy

Return Policy and Instructions

To ensure a smooth and efficient return process, please contact us via email before returning any merchandise. When initiating a return, it is essential to include your order number and contact information to facilitate prompt handling of your request.

Important Return Guidelines

1. Contact Us First: Reach out to our customer service team via email to receive instructions and approval for your return.
2. Order Number and Contact Information: Clearly provide your order number and contact details in your return shipment to avoid delays in processing.
3. Packaging: All return shipments must be securely packed in a padded envelope to prevent damage during transit.
4. Return Period: Returns must be made within 30 days of the original order date.
5. Return Shipping Costs: Please note that return shipping and handling fees are non-refundable for returned parts that are shipped as ordered.
6. Condition of Returned Items: Refunds will only be issued for parts that are returned unaltered and in their original condition.
7. Processing Time: Refunds will be processed within 2-3 business days after we receive and inspect the returned items.

We strive to provide the best service possible and appreciate your understanding and cooperation with our return policy. If you have any questions or need further assistance, do not hesitate to contact our customer service team.